Local Search One-on-One: Paul Jahn & Matt McGee

I have loved reading Daniel’s DailyBlogTips Blogger Face-Off posts (Odden vs. Fishkin, Chow vs. Coddington) and wanted to use that format with some great local search minds. Paul Jahn of LocalMN and Matt McGee of Small Business SEM are two great local search experts. I emailed these pros of local search with nine questions and here is how they weighed in. I’m hoping to put together another Local Search One-on-One next month so stay tuned.

Paul Jahn Paul Jahn | Local MN Blog
Covering local search marketing
Matt McGee Matt McGee | Small Business SEM
For small businesses that want to compete and
succeed on their own terms (and budgets).

Q: What’s your favorite thing about local search?
Paul: Definitely being able to search for something online, finding exactly what I want, then walking or driving to purchase something and have it all within an hour or two.

Matt: From a marketing perspective, it’s a tougher nut to crack than regular search. From a user perspective, it’s less bulky than the phone book.

Q: What’s next for local search?
Paul: I see more adoption of user ratings and reviews, similar to what’s prevalent in online product search.

Matt: More confusion, more trouble with bad data or lack of data, more growth predictions, and hopefully more consolidation.

Q: The better local solution right now: Google Maps or Yahoo Local?
Paul: Two days ago I would have said Yahoo. Right now, I’d say Google and more attention to TrueLocal (Yahoo Local has some local spam issues to fix).

Matt: Yahoo has better tools for maps and driving directions. Google is a better natural search option for business owners, but Yahoo is a better paid search option.

Q: What is your favorite local directory?
Paul: Right now there’s not one in particular, but in a few months or so I’m guessing it will have something to do with iBegin Source.

Matt: Probably Yelp because at my age I tend to like things that make me feel hip. :-)

Q: Would you rather own and operate a local search engine or a local directory website?
Paul: Given my lack of algorithmic formula skills, I’d definitely have to say a directory. :)

Matt: Neither? They both sound less satisfying than what I’m doing now.

Q: With a $1,000 or less annual budget, what 3 things should a small business execute online?
Paul: Getting their correct business information to the online portals, get social (online), and proactively encourage customers to provide online ratings and reviews … and up the budget (ok, that’s four).

Matt: Less than $100/month? That’s ultra-small budget. Okay… 1) A blog. 2) A listing in all the free local search sites. 3) A PPC campaign on low-cost, long tail phrases (including geo-targeting).

Q: What is the most important SEO tactic for a small business (excluding content)?
Paul: This deviates from SEO a bit, but 3rd party reviews on trusted, visible sites.

Matt: Almost impossible to answer because SEO is a process. Great content won’t do much good without links. But I’ll say keyword research, because if you get that wrong, you’ve sabotaged almost everything else in the process.

Q: What do you think FindBuffalo.com’s strongest feature is?
Paul: Aaron, there is absolutely no one in Buffalo that is providing the unique community content like you are, and there aren’t many people in other communities that do, either.

Matt: Aside from the fact you once linked to my wife’s real estate blog? :-) Okay… you’re very focused on one specific area. “Hyper-local” seems to be the hot keyword these days, and that’s what you are.

Q: What one thing should FindBuffalo.com improve or add?
Paul: Hmm - maybe an area for businesses to portray user-generated “YouTube type” commercials and the Find Buffalo faithful could rate them? I don’t think anyone is doing that right now.

Matt: Localize what people are doing elsewhere on the web; i.e., Buffalo-Tube, where local folks can share videos. Buffalickr, where local folks can share photos, but with a better name than that! (What about a place for local photographers to post and sell their photos?) Buffalauction, where local folks can post links to their eBay auctions, because it’s always easier when the buyer and seller are nearby. That’s more than one, sorry. :-)

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Thanks Paul and Matt for taking the time and giving great information for any small business and any local search mind. You’ve set the bar high for whomever follows here. My readers now have two new blogs to subscribe to.

Responses:

  1. David Temple Says:

    Great local faceoff Aaron. One thing I learned from this is that building local communities is the way to maximize your local search. Paul’s ratings and reviews idea is all about community building. Gotta love Matt’s Buffalo-Tube and Buffalickr names (more communities).

  2. aaron Says:

    Thanks David, it was a blast to put this together. They guys offered up some great info and Matt’s names were worth the price of admission.

  3. Local Search Faceoff | Mike The Internet Guy’s Blog Says:

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